As your patient-centered medical home, we will work to provide comprehensive, coordinated care, accessible services, and apply a systems-based approach to quality and safety. Our goal is to deliver superior, easily accessible medical care and be responsive to you in your time of need. Our staff includes a comprehensive interdisciplinary team of professionals who consistently strive to exceed patient expectations and ensure your experience with us is as comfortable and stress-free as possible.
The PCMH model of care puts patients and families at the forefront of care, building relationships between people and their interdisciplinary team of professionals.
The National Committee of Quality Assurance (NCQA) has specific standards and guidelines structured around six principles of PCMH:
You will see the same team at each appointment, and they will assist you in coordinating care with other providers, specialists, and community resources, if needed. You can expect an ongoing relationship with your medical home team with you to address your health care needs. Your team will have access to all your health information through electronic records to effectively manage your care. You will have easy access to care through open scheduling, expanded hours, and other methods of communication with your team.
Together, you and your team can work on a personalized plan, just for you, that is coordinated with other healthcare providers and connects you with your healthcare team.
Don’t hesitate to speak up about any issues or concerns you may have that you feel could impact your quality of care.
Discuss your health concerns with your team. Be honest about your full health situation.
Share your past healthcare successes and challenges.
Tell your team about other healthcare professionals you see.
Follow the plan discussed with your team. Consider new goals once you see results.
Tell your care team if you are having trouble sticking with your care plan.
Speak up if your care plan is not working. Tell your team and make changes if needed.
Need care right away? Our health centers offer same-day appointments, and our walk-in clinics also offer extended hours. Whether you schedule ahead or stop by, we’re here to deliver fast, high-quality care when and where you need it.
We make it easy to choose the clinic that works best for you. Keep in mind that your preferred location may mean seeing a different provider. Either way, you’ll receive compassionate, expert care from our trusted team, no matter which clinic you visit.
Our providers work across multiple clinics to make care accessible, so their location may vary based on availability. No matter where you’re seen, you can trust our dedicated team to deliver the high-quality care you deserve.
