Grievances

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Grievances

Filing Complaints

If you believe your privacy rights have been violated, you can file a complaint with Clinica Sierra Vista’s Chief Compliance Officer. You may send a written complaint to the U.S. Department of Health and Human Services, Office of Civil Rights. Clinica Sierra Vista’s Chief Compliance Officer can provide you with the appropriate address upon request.

If you have any questions, please contact Nayeli Salazar, Compliance & Risk Manager at (661) 635-3050 or compliance@clinicasierravista.org.

You may use this form to help organize your information. Please download and print the form before attempting to complete it. If you require assistance, please contact us or visit one of our locations.

Download the Comments On Service Received Form

You may also send a written summary of your concerns to:

CSV Corporate Office
Attention: Compliance & Risk Management Dept.
9525 Camino Media
Bakersfield, CA 93311

If your issue has not been resolved through the efforts of CSV’s administrative team, you may contact the Joint Commission Office of Quality Monitoring at 1 (800) 994-6610 or via email at complaint@jointcommission.org. You may also send your concerns to:

The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Program Objectives

At least 80% of interns complete program/degree requirements within 13.5 months (150% of planned program length).
Of graduates who seek employment, at least 100% are employed in nutrition and dietetics or related fields within 12 months of graduation.
At least 80% of program graduates take the CDR credentialing exam for dietitian nutritionists within 12 months of program completion.
The program’s one-year pass rate (graduates who pass the registration exam within one year of first attempt) on the CDR credentialing exam for dietitian nutritionists is at least 80%.
80% of employers, who return surveys, rate graduates as “satisfactory” or “excellent” for ability to work effectively with multicultural populations from diverse backgrounds.
90% of program graduates work as entry-level Registered Dietitian Nutritionists in community nutrition.
90% of graduates work in Central Valley community programs for at least two years after graduation.

Do I Qualify for WIC?

WIC is a program that helps families with food and nutrition. Call us at (661) 862-5422 or send a message, and we’ll help you see if you qualify.

Here are some ways you might qualify:

You are pregnant
You are breastfeeding a baby who is less than one year old
You had a baby in the last six months
You have a child who is under the age of five
You experienced a loss of pregnancy or had a termination

You also need to think about your family’s income. Here are the monthly income limits for family sizes:

1 Person: $2,413
2 Persons: $3,261
3 Persons: $4,109
4 Persons: $4,957
5 Persons: $5,805
More than 5 Persons: Add $848 for each additional member

This income limit is based on 185% of the Federal Poverty Level, and these amounts will be effective from April 1, 2025, to June 30, 2026.

Also, if you’re pregnant, the baby counts as part of your family size when figuring out if you qualify.

Get Care Right Away

Need care right away? Our health centers offer same-day appointments, and our walk-in clinics also offer extended hours. Whether you schedule ahead or stop by, we’re here to deliver fast, high-quality care when and where you need it.

Visit Your Preferred Location

We make it easy to choose the clinic that works best for you. Keep in mind that your preferred location may mean seeing a different provider. Either way, you’ll receive compassionate, expert care from our trusted team, no matter which clinic you visit.

Schedule Your Appointment on MyChart:

See Your Preferred Provider

Our providers work across multiple clinics to make care accessible, so their location may vary based on availability. No matter where you’re seen, you can trust our dedicated team to deliver the high-quality care you deserve.

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Grievances

Filing Complaints

Looking For Help?

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